Who should I contact about my tuition bill?
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Questions About Your Student Account or Tuition Bill
Student Financial Services
Making Tuition Payments and Help Using Payment Systems
Residence Hall and Meal Plan Charges
Student Health Insurance and Waivers
Loans, Grants, and Scholarships for Undergrad + Graduate Students
Loans, Grants, and Scholarships for Law Students
Parking Decals and/or Fines
Library Fines and Fees
Loyola University New Orleans regards any threat of identity theft as an immediate and highly important matter and enforces its Red Flag Identity Theft Prevention policy to mitigate any threats.
Set up a monthly payment plan.
Student Account Refunds
Requesting a Student Account Refund
Frequently Asked Questions
Billing statements for each semester are available for viewing and printing from our e-commerce system. Students may see their account summary in LORA Self-Service under student finances and proceed to the e-commerce system to view their bill, make payments, and create an authorized user to have access to the bill and payments.
- Instructions for making a payment in Self-Service
- Instructions to add an authorized user in Self-Service
The billing statements are available early in July for fall, November for spring, and April for summer. When we generate a new billing statement, an email reminder is sent to the student's Loyola email account as well as to the email address of any authorized user the student has set up. Students are expected to meet our payment deadlines and are subject to dis-enrollment for non-payment.
Students can set up authorized users in their LORA Self-Service account so parents and caregivers can view tuition bills and make payments. Once a student grants access to their e-commerce account, the authorized user will receive an email with login credential information and instructions to access the account. Authorized users who have already been granted access to an account can log in on this page.
Payment plans are available through the e-commerce system in LORA Self-Service. View instructions to set up a payment plan.
If you do not have an outstanding tuition balance, you may keep your earned work-study funds. If you have a balance due and you cannot pay your entire bill, you may deduct an amount equal to the dollar value of the work study award you plan to earn. But in return, all hours must be submitted in a timely fashion and paychecks must be deposited directly into your tuition account each pay period. As a convenience, you may authorize the Human Resources office to directly credit your earnings to your student tuition bill.
A late payment fee of $250 will be assessed. You may also be dis-enrolled. All payments must be completed before attending.
Our Office of Scholarships and Financial Aid can assist you in determining which financing option is right for you. Federal assistance and private lending may be available depending on your situation. Please visit our Office of Scholarships and Financial Aid for more information.
There can be a number of reasons why your loan has not yet arrived. First, be sure you have accepted your award; this can be done online through LORA Self-Service. Also, you may be required to complete a Master Promissory Note as well as an Entrance Interview. Check under “Your Documents" or with your counselor in the Office of Scholarships and Financial Aid.
After all tuition, fees, and other charges are paid and you still have excess funds in your student account, you may request a refund from your student account. A refund can be requested by using our online refund request form. Refunds usually require 7-10 business days processing time and will be released only when all funds are received. However, if payment was made by credit card, the same card used to make the payment will be refunded.
Students with an electronic refund profile on our e-commerce system through LORA Self-Service will have their refund issued to that bank account once approved. Refunds to students without an electronic refund profile and refunds to parents and other third parties will be issued by check and mailed to the address provided on the refund request form. Refund checks issued to students will only be mailed to an address listed in LORA Self-Service. Remember, refunds usually require about a one week of processing time.
Loyola University New Orleans
Office of Student Financial Services
6363 St. Charles Avenue
Campus Box 206
New Orleans, LA 70118-6143
Office Phone: (504) 865-3337
Thomas Hall, Room 302
Monday - Friday
9:00 a.m. to 4:30 p.m.