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Frequently Asked Questions (FAQs) for Faculty

Information for Faculty

Please review our Resources and Tutorials page for online teaching tips. 

What if I am teaching a second eight-week session online class?

Online classes should proceed normally. Be flexible if you learn you have sick students.

What if I become sick with COVID-19?

If you believe that you have been exposed to or have COVID-19 contact Heather Blanchard, 504.864.7896, or Rachel Dirmann, 504.864.7768, in Human Resources. 

Do I have to teach asynchronously or can I keep my same meeting time?

Moving a course online in the event of an emergency disruption to campus operations does not necessarily mean following the same protocols in place in our distance education programs. You are free to elect to continue to meet synchronously with students via Zoom or Blackboard Collaborate. This may even be helpful to keeping a sense of “normal” for our students. That said, you must record your session and make it available to students who may be working from a different time zone or who may be ill. The Zoom website has tutorials on recording your Zoom meetings and we will announce webinars. You may not penalize a student for missing a synchronous session in this challenging new time.

Will I have access to my campus office and/or classroom for preparing my course? 

At this time, we can no longer provide access to offices, as LUPD will be concentrating their efforts on the safety and wellbeing of our remaining students on campus. If this provides an undue hardship for you, please email

As with other campus evacuations, our Continuity of Operations Plan contemplates the need of allowing certain science faculty access to campus to take care of labs (for example the rat lab). This access will be available through card access with their ID cards. To the extent allowed by city and state authorities this is still possible with an authorized access card to Monroe Hall.

Can students take my courses as Pass/Fail? 

In light of Loyola’s decision to transition temporarily to an online delivery model and in recognition of the challenges this may pose to students and the seriousness of the national situation, the University Courses and Curriculum Committee and university leadership have decided to provide students with expanded access to the Pass/Fail grading option for the Spring 2020 semester.

In early April, undergraduate students, with the exception of RN-BSN students, may elect to switch some or all of their Spring 2020 courses to P/F. This includes students in programs that were fully online before the COVID-19-related move to online instruction. The deadline to switch to the P/F option will be April 26th. This is optional and not a requirement for students. Please read the Pass/Fail FAQs for more information on this topic.

What if my class involves service learning?

Some community partners have already modified their own operations in response to COVID-19. Given that some students will be leaving the New Orleans area, we must create consistency across the student experience and manage community partner expectations by canceling service learning effective immediately. Ms. Typhanie Jasper-Butler, Director of the Office of Community Engaged Teaching, Learning, and Scholarship, will be in touch with faculty teaching service learning classes with further guidance. Please feel free to contact her directly if you have specific questions.

What if I am supervising a thesis, research project, or independent study?

Our hope is that a good number of such projects will be able to be completed using online tools like Zoom for meetings. Given that this is a graduation requirement for many of our seniors and that traveling back to campus in the summer or in the fall would be untenable or a hardship for many students, we urge you to work with students to reimagine their projects in ways that will allow them to finish this semester as intended. There should be no in-person interactions with faculty and students at this time. In the case of students who are not graduating, there can be more flexibility in issuing a grade of IP but you are advised to consult your Associate Dean about this.

What if I am supervising an off-site internship?

If you are overseeing a for-credit internship course or independent study, please consider the following options.

  • Remaining at an on-site internship.

    If students are staying or live in the greater New Orleans area and express a desire to continue at their site, they may do so, but they should follow their internship site guidelines. If their internship site chooses to restrict interns or contact to protect their employees or the people they service, students should abide by these restrictions. In addition, as with every year, especially during cold and flu season, students should not go to a site if they feel unwell. Students should communicate all absences to their internship site supervisor.

  • Transitioning to a remote internship.

    In the event that students are unable to continue at their on-site internship (examples: 1) students returning home outside of the GNO area, 2) the internship organization no longer wants student interns reporting to the internship site) restrictions or policies prohibiting remote internship work should be waived. Internship sites should be provided with the following guidelines for remote internships. Jill Boatright, Director for Career Development, is available to consult with any internship site seeking guidance about transitioning from on-site to remote internships. Faculty and/or internship site supervisors may email her at

    Guidelines for remote internships:

    • Organizations and students agree on clear, detailed position descriptions which cover all expectations and outline what will constitute a successful internship.
    • The internship site must use some type of online project management tools that are shared and will allow the supervisors to go online and monitor the work to be completed.
    • Work must be stored in a “cloud” and not on personal computers.
    • The internship includes regular required email reports (weekly, at a minimum) where the students can ask any questions that they may have and provide information such as hours worked, challenges or problems encountered and results obtained.
    • The internship includes weekly virtual meetings on Skype/Zoom/WebEx or a similar technology; if virtual meetings are impossible, weekly phone conversations are expected. Meetings should include project planning, progress review, feedback, and mentoring.
  • Internship hours requirement.

    Although you may have set a specific # of required hours to ensure significant learning experiences, instructors are encouraged to move away from a “bean counting” perspective and make accommodations and adjustments to this requirement on a case-by-case basis. Although it is essential to keep commitments to our community partners as much as possible, it is important to be more concerned with depth of reflection and integration of internship experiences with coursework and course concepts than with hitting an hours count. For students unable to meet an hours requirement, instructors can consider requiring additional experiential assignments. Jill Boatright, Director for Career Development, is available to assist. Please contact her at

  • Reflection.

    Both our Jesuit tradition and current research about experiential learning indicate that reflective exercises are the linchpin that allows learning to occur from internship experiences. Even if an internship experience is abridged or transitioned to a remote experience, deepening reflection exercises to leverage the learning experiences students have already had becomes paramount. Consider expanding these assignments to allow for educational synthesis and integration.

Questions? Please feel free to contact Jill Boatright, Director for Career Development, at

What tools are available if I require student presentations?

Please remember that your students have varying levels of access to electronic devices like webcams. We encourage you to think creatively about ways to bridge the digital divide, including creating assignments that are mobile-device friendly. Students do have access to upload videos to YouTube as part of the G-Suite. You can use Zoom or Blackboard Collaborate to conduct synchronous student presentations. Students on campus will have access to support in the Monroe Library.

Can I require students to purchase new software or books to supplement the course now that it is going to be online?

No. Students and their families should not experience increased costs during this time and we are required to disclose the costs of learning materials before students register for courses.

Where can I get help to move my course online?

The online learning team (Jim Dugan, Dan Guo, and Eric Wiltz) and Erin Dupuis (CFI Director) will be available virtually and for in-person sessions for one-on-one training. Please fill out this form if you need one of us to contact you for a session. Dan Guo will host a series of webinars from the very basics of Blackboard to more complex concepts. She will be able to answer questions during these webinars. We will update you with additional information on these webinars. Please check the CFI website for more information and for links to tutorials. This page is a work-in-progress and will continue to be updated with new information, including resources and webinar schedules.

Please review our Resources and Tutorials page for online teaching tips. 

I heard the university just got Zoom. Where do I get my account?

Faculty who are currently teaching a course were uploaded into the system on March 11. You should have received an email from Zoom/Lynette Hess inviting you to accept your invitation. If you do not have an account and need one for your work, please contact Erin Dupuis ( for access. There are Zoom tutorials available here. If you need one-on-one assistance, please fill out this form to schedule a meeting. If you are already using Blackboard Collaborate for class delivery, please consider continuing to use it so that Zoom will have more bandwidth.

Can I use online proctoring services like Examity if I haven’t already set them up in my class?

We strongly advise against doing this because students were not advised about the need for a webcam at the beginning of the semester. If you have concerns about academic integrity, reach out to the Center for Faculty Innovation for other ideas about how to discourage cheating using Blackboard tools. As there are costs attached to Examity approval must be sought from your Dean prior to use.

Is the schedule for registration and advising changing for summer and fall?

We have adjusted the registration and advising dates for Summer 2020 and Fall 2020 as necessary. For the updated registration calendar please see:

How can I meet with students for advising?

You can conduct your advising meetings via Zoom or discuss with students their options over email.

How will accommodations work?

OAE accommodations will continue to be supported in the online learning environment. For example, if you have been granted extended test time, faculty have been advised to set up their online tests in a way that gives you this time. If you have any questions or concerns about your accommodations please contact your Accessibility Counselor.

Will tutoring and other student support services still be available through the Pan American Life Student Success Center?

The Pan American Life Student Success Center will continue to provide tutoring, career, coaching and advising services and these services will be available to you no matter where you are.

I require students to meet synchronously and some students cannot meet. Can those students be penalized for not attending?

This is not best practice—especially during emergencies. You can hold synchronous meetings, but you need to record them and post them on your Blackboard course. Here is a tutorial on how to record Zoom meetings.

I have a student who has shared with me that they are experiencing financial difficulty as a result of this crisis. Is there someone at Loyola they can speak to about emergency aid or financial options.

Yes, they should speak with Mary Musso, Director of Student Financial Services. She may be reached via email at Questions may also be sent to Student Financial Services at; this account is being monitored daily.

Behavioral Intervention Team (BIT)

Is BIT still meeting?  How do I report issues of concern?

Yes, Loyola’s BIT continues to meet virtually on a weekly basis.

  • To report potential violations of the Student Code of Conduct, use this link. 
  • To report potential Title IX violations, use this link
  • To report potential bias incidents, use this link
  • For all other concerns, file a BIT report using this link.

For safety and security concerns that require immediate attention, please call Loyola University Police at 504.865.3434.

What types of issues can I report to BIT?

Please report if students are struggling to obtain reliable internet connections, computers, printers, etc. In addition, BIT addresses concerns such as: Academic Difficulty; Alcohol or Drug Abuse; Changed Mood/Appearance; Disordered Eating; Excessive Absence from Class; Family Emergency; Family Illness; Financial Aid Concern; Grief and/or Loss; Injury/Illness; Missing Student; Personal Wellness; Relationship Concern; Retention Concern; Roommate; Self-injurious behavior (e.g. cutting without suicide intent); Social Adjustment/Involvement; Student Death; Suicide Ideation; Threat to Others; Unusual Behavior; and housing/food insecurity.

University Counseling Center

How will a student meet with a counselor?

University Counseling Center at Loyola remains available to our students for remote/ phone consults. 

How does a student make an appointment?

Appointments can be scheduled by calling 504-865-3835, Monday through Friday, 8:30 a.m. to 4:45 p.m.

What if a student is experiencing a mental health crisis?

Students can call the UCC counselor on-call 24/7, 365 at 504-865-3835. If a student is on-campus and requires immediate assistance, please call LUPD at 504-865-3434.

What other resources is the UCC providing?

Anxiety Management Workshops are being live-streamed at 12:30 p.m., CST on Tuesdays. The schedule is here.

If you need help filing for unemployment, SNAP benefits, or health insurance, our case managers can assist you. Call (504) 865-3835 to schedule an appointment.

Questions? Visit our FAQ page, or our Community and Social Services Resource page

Follow @loynohealthadvocates on Instagram for self-care and mental health tips and support!

Student Health Services

What services are available if students are off-campus?

Student Health Services is available for phone consultation by calling 504-865-3326. Office hours are 8:30 a.m. to 4:45 p.m., Monday through Friday. For virtual healthcare, please use the Ochsner Anywhere app.  Virtual visits cost $10 using the Ochsner Anywhere Care App and the Loyola coupon code LUSTUDENT. Ochsner On Call nurse consultation line is also available 24/7 at 1.800.231.5257. 

What services are available if students live on campus?

In compliance with recommendations from our partners at Ochsner Healthcare system, Loyola Student Health Services (SHS) is moving to an appointment-only system. Students seeking treatment should call SHS at 504.865.3326 between the hours of 8:30 a.m. and 4:45 p.m., Monday through Friday to schedule an appointment. No walk-ins will be accepted. 

Our virtual clinic has been relocated to Buddig Hall and is accessible 24/7. If you reside in Buddig, you can simply swipe into the clinic. For Loyola faculty, staff and students who don’t live in Buddig, but wish to access the clinic, call LUPD at 504-865-3434 to get access.

Student Health and COVID-19

Loyola University partners with Ochsner Health System for our Student Health Services. Our student health team currently follows protocols established by Ochsner. You can also call the Ochsner COVID-19 Patient Hotline at 1.844.888.2772 with any COVID-19 questions.

Symptoms of COVID-19 include dry cough, shortness of breath and fever. You also need to have been exposed to the virus to become infected.

If you are concerned that you may have COVID-19, you can seek assistance by calling Student Health Services at 504-865-3326. You will be screened for COVID-19 symptoms, and a determination for follow-up care, including testing, will be made.

What if I am diagnosed with COVID-19?

If you have a confirmed case of COVID 19, please email for follow-up. 

Student Life and Ministry

Is Pastoral Counseling and Spiritual Companioning available to students?

Yes, Pastoral Counseling and Spiritual Companioning are  available to students virtually. Click here for contact information of available University Ministers.

During this shelter in place ordinance, are there any available spiritual opportunities?

Weekly Spiritual Offerings are available via Zoom. Please click here to learn more.

Is Iggy’s Cupboard still open?

Due to the current shelter in place order, the cupboard has been closed. Please visit or dial 211 for food assistance information (including available local food pantries).

Are there any virtual engagement offerings?

Yes, check out HowlConnect or your Corq app to see current virtual events. Also, check out the Student Life and Ministry (@loyno_slm) and SGA (@loyno_sga) instagram pages to stay up to date with engagement opportunities.


Will athletic scholarships be maintained?
Yes. We are committed to honoring athletic scholarships.

Can students return for a fifth season since the NAIA cancelled spring sports?
Yes. Student-athletes competing in spring sports have been granted a fifth season of competition by the NAIA.

Will I have access to my lab? NEW

As with other campus evacuations, our Continuity of Operations Plan contemplates the need of allowing certain science faculty access to campus to take care of labs (for example the rat lab). This access will be available through card access with their ID cards. To the extent allowed by city and state authorities this is still possible with an authorized access card to Monroe Hall. Email if you have questions about this process. 

Will the Monroe Library be open? NEW

The library will be closed for the remainder of the spring semester.

We encourage you to learn about and utilize the many remote information and library services the library offers. For more information, you may also call 504.864.7111. If you have any questions or concerns, please contact Laurie Phillips at or email

Media Services is available online and by appointment, email

When will my ordinary faculty contract go out?

As per the Faculty Handbook, these faculty contracts are distributed “ordinarily on or before March 15th.” (FH 6.A.) We were on track to send the contracts out as per this guidance but we may experience some delays due to staff working on other pressing matters related to COVID-19. The good news is that we will distribute the contracts electronically through Docusign. The provost will follow up soon with additional information.

What about my tenure and promotion status?

Deans and CRTCs have submitted recommendations to the provost office. Reviews will continue as per the Faculty Handbook timeline. We do not expect any delays in the process.

When will extraordinary contracts go out?

We do not expect any delays in the distribution of extraordinary faculty contracts. Over the last few years these contracts have gone out in late spring or early summer.

When will adjunct contracts for fall of 2020 go out?

We expect these contracts will be distributed in late June or July.

I am hosting a small conference or guest speaker on campus. What should I tell them?

All on-campus events have been canceled at this time. If you have urgent questions related to your event, please contact Cara Traczek at