Policies, Procedures, and Standards

All policies, procedures, and standards for online and interactive media, including the university website, mass e-mails and e-newsletters can be found here. If you have a question and cannot find the answer below, please contact the webteam directly at webteam@loyno.edu.

Policies

This section explains administrative rules and who is responsible for what in the creation, design, and maintenance of websites affiliated with Loyola University New Orleans.

• An Overview of Official University Web Policy
  Explains the role of the Web Team, academic departments, and administrative units in creating university websites. This policy also identifies the target audience for these websites.
  
• University Homepage
  Offers documentation of Loyola's home page components, navigation, and stakeholders involved.
• College, Department, Office, Organization, or other Administrative Unit Webpages
  This policy explains the web standards for academic and administrative units and student organizations.
• Webpages for Individuals
  This policy explains the standards for faculty and staff web pages.
• Multimedia Content - Flash Animation and Video
  
• Mass E-mails and E-newsletters
  This policy explains who, how, and when mass e-mails and e-newsletters can be sent.
• Social Media
  Explains the role of the web communications office regarding social media accounts (like blogs, Facebook, Twitter, etc) created for Loyola University New Orleans and its offices/departments.
• Using third-party vendors
  Explains restrictions on using third-party vendors to design and manage content for university websites.
  

Procedures

This section describes typical web team projects, who to contact to request projects, and procedures for completing projects.

• Website Development
  Need a site? A blog or photo gallery? Here's how to create new web sites for individuals, colleges, offices, departments, and so forth.
• Content Management
  Website out of date? Need help getting it back in order? Forgotten how to use the content management system? Here's who to contact and how to request assistance.
• Form Creation and Programming
  Need a form? This applies to both print and web publications.
• Graphics/Video/Flash
  Already have your site, but need some extra punch? Find out how to request web-based graphics, videos, and Flash here.
• Online Promotion and Publicity
  Need to get exposure for your updated website, or publicity for your department's news or event? Find out how here.
  
• Mass E-mails and E-newsletters
  How to get your message in your readers' inboxes, who to contact to make it happen, and how long it will take.

Standards

Best practices and university-approved guidelines for producing and maintaining online and/or interactive media:

• Images
  Where to find quality Loyola photos, how to choose an appropriate image, and how to edit in Photoshop.
• Search Engine Optimization
  How people can find your website through Google. Or, how to generate more visitors to your website via search engines.
• Social Media
  Guidelines on how to properly handle social media accounts (like blogs, Facebook, Twitter) affiliated with Loyola.
• Updating Your Website
  The importance of regular updates, how often you shoud do it, and the value of archiving old content.
• Writing for the Web
  Learn how people read webpages and how to write effectively for the web.

Click here for a complete printable version of the Web Policies, Procedures and Standards.

In this Section

• About Us
• Web Request Form
• Frequently Asked Questions
• Web Policies, Procedures, and Standards
• Photo Gallery
• Department Intranet
• Staff

Related Links

• Office of Marketing & Communications
• Public Affairs
• Publications

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Updated September 16, 2009