Frequently Asked Questions
- Who do I call to get general questions answered about my website?
Complete
the online Web Request form and a member of the Web Team will contact you to help you with your questions, or according to the nature of the question, call the appropriate Web Team member listed on the Web Team staff page.
- What if I have forgotten my email password?
Email Barbara Vaughn at, vaughn@loyno.edu and
a new email password will be issued.
- What software is used to update the university template web pages?
Macromedia Contribute 2+ and Dreamweaver
MX.
- How do I contact the Web Team about a new website?
Indicate on the Web Request form your
questions regarding the creation of the new website and a member of
the Web Team will contact you to discuss the procedure.
- Can I change the way my website looks without contacting the Web Team?
Official
web pages for academic and administrative units must be created by the Web Team,
or created by a designated web supervisor in the department or administrative
unit, in adherence to the official university web page policies, and
utilizing the template provided by the web team.
- I am using Dreamweaver MX 2004 and I get an "Access Denied"
Error when I connect to Loyola's server.
Dreamweaver MX 2004 has an issue with our IBA AIX server. Download
and install the Dreamweaver
extension that resolves this issue. This
extension works for both Windows and Macintosh. You should only install
this extension if you are connecting to an IBM AIX server.
- Why doesn't my banner.gif display?
There are some ad-blocking programs and Internet firewalls that automatically
stop your browser from loading any images containing "banner" in
the filename. One of these programs is Norton Internet Security. It is
also possible that your ISP provides an ad protection service that filters
out graphics in the same manner. The easiest solution is to rename your
image so that it does not contain the word “banner”.
- Using the PDF Creation Feature of Mac OS X
You can use the PDF creation feature of Mac OS X to create PDF
1.3 files from native Mac OS X applications.
Note: If you use a native OS X Adobe application, use the PDF creation
feature built into that application instead of this method. For example,
in Adobe Illustrator 10, choose File > Save As, and choose Adobe
PDF from the Format pop-up menu. For more information about creating
PDF files from Adobe applications, see the application's Help.
To create
a PDF file by using the PDF creation feature in Mac OS X:
1. Open the
document you want to convert to PDF in the native Mac OS X application.
2.
Choose File > Print, and continues as follows:
3. Choose Save As PDF
(Mac OS X v10.2.x), or click Preview and do one of the following (Mac
OS X v10.1.x):
-- If Acrobat opens the preview, choose File > Save
As, and then choose Adobe PDF Files from the Format pop-up menu.
-- If
Preview opens the preview, choose File > Save As PDF.
4. Specify a
filename and location, and then click Save.
Updated
November 16, 2004
