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Current Students


OAE uses ClockWork, an online management system for students with university-approved accommodations. With this technology, you will be able to:

  • Quickly view/print Course Accommodation Records for classroom and testing accommodations
  • Efficiently schedule tests/exams to be taken with accommodations and a proctor in our testing center

 To access your online account, follow the instructions below:

If you experience any technical difficulty during login, please contact the IT Help Desk directly at (504) 865-2255 or via email at helpdesk@loyno.edu

Important Note: As always, students are responsible for notifying instructors of their approved accommodations at the beginning of each semester OR as soon as they are fully registered with OAE. Instructors are responsible for accessing and acknowledging Course Accommodation Records online and then implementing the accommodations as outlined. All inquiries or concerns about the appropriateness of an accommodation determination should be communicated directly to our office via phone, email, or in person. 


To Request accommodations each semester:

  1. If you are registered with the Office for Accessible Education to receive accommodations, you will need to come in to the OAE as soon as possible to get your approved accommodations inputted into Clockwork.
  2. Login to the Clockwork Student Portal using your LOYNO email account name (everything before the @) and your LORA password using all CAPS.
  3. Click on Manage My Accommodations.
  4. Share your specified accommodations with each professor and track who has viewed and approved your request. You can also notify your counselor that you wish to make adjustments to your approved accommodations. Important Note: Each professor MUST view and acknowledge that they received your CAR in ClockWork before you can schedule a test or exam online.

    You can also send an email like the example template shown below to each professor prompting them to visit the Instructor Portal in ClockWork so they can officially view and acknowledge your Course Accommodation Record. 

    "Dear [PROFESSOR],
    I have been approved through the Office for Accessible Education to receive [CLASSROOM and/or TESTING] accommodations. Please visit the Instructor Portal in ClockWork linked HERE to view and digitally sign my Course Accommodation Record for the [TERM] semester. Instructions for how to log in are located HERE.  If you have any questions about my needs, please let me know when is the best time to meet with you. You may also reach out to my Accessibility Coordinator, [SAMANTHA POLLARD or DARIO BAYARDO] at [smpollar@loyno.edu OR dbayardo@loyno.edu] for any questions or concerns.

    Thank you,

    [YOUR NAME]"

  5. You are responsible for notifying the OAE immediately if you experience difficulties or if there are disputes regarding your approved accommodations. You should also notify the OAE when a decision is made to not use an accommodation or the accommodation is no longer effective or necessary.


To schedule A Test oR Exam:

Students who are registered with the OAE and are approved for Testing Accommodations may use ClockWork to schedule an exam, test, or quiz at the OAE testing center.

  • Login to the Clockwork Student Portal.
  • Click on the hyperlink “Book a Test” then continue, following the instructions.

*Students may also chose to take exams in the classroom with extended time or in a separate location outside of the OAE testing center with the professor's approval. You must speak with your professor if you would prefer this option.  


  • ClockWork requires you to schedule your quizzes, midterms, and tests at least TWO (2) days in advance and to schedule final exams at least ONE WEEK in advance.
  • Tests taken in the OAE Testing Center can start no earlier than 9:00am and end no later than 4:45pm. ClockWork will suggest other times if your class starts earlier or later than the OAE hours of operation. Please check with your professor to ensure that the suggested time is acceptable. 
  • If you aren't able to schedule an exam for a particular class, it is probably because your professor has not acknowledged your accommodations through ClockWork. You must talk with your professors about acknowledging your accommodations as soon as you send them to your professors via Clockwork. They are required to acknowledge testing accommodations for the testing portal to open up for you in that particular course.
  • Unless the OAE office is closed when your course starts, you must take your exams at the regularly scheduled class time. OAE needs explicit permission from the professor to administer an exam outside of the regularly scheduled time. Please review our Testing Guidelines prior to testing at our center and contact us should you have any questions or concerns.


ADA Faculty and STudent Handbook 

For additional information about your rights, responsibilities, and other helpful information please view the ADA Student and Faculty Handbook


Procedures for Requesting a Housing Accommodation

Loyola students with medical needs or special circumstances may request appropriate housing accommodations by submitting a Housing Accommodation Request Form and appropriate disability documentation to the Office for Accessible Education for consideration.

Documentation can be emailed to oae@loyno.edu, faxed to (504) 865-3543, or hand-delivered to Student Success Center, Monroe Library, 2nd Floor.

Requests for housing accommodations should be submitted by the appropriate deadline for the upcoming fall semester:

  • Returning students: March 6
  • Incoming students: May 1
  • Spring transfer students: Date TBA

Once all documentation is received, housing accommodations requests will be reviewed by university staff from the Office for Accessible Education, Residential Life, and University Counseling Center. University officials have the right to offer accommodations that may be equally or more effective than those the student or the treatment provider requests. Upon completion of the review process, verification of the approved accommodation will be provided to Residential Life by the Office for Accessible Education.

Important information regarding special accommodation requests:

  1. A medical diagnosis does not guarantee or automatically qualify the student for a special or priority room assignment.
  2. Statements or recommendations from your treatment provider(s) should not be interpreted as automatic approval of a specific housing accommodation or room assignment.
  3. Single-occupancy rooms are very limited in on-campus housing, and may not be recommended except when no other accommodation is deemed reasonable, and only when available.  
  4. Disability or specific medical need will take priority over residence hall preference.
  5. Accommodations are provided to the individual student, if approved, not to a group or preferred roommates. The student is required to assess the importance and significance of the accommodation versus preference of roommate(s) or residence hall.

Please contact the Office for Accessible Education by email at oae@loyno.edu or by phone at (504) 865-2990 for more information about disability services and academic resources at Loyola University New Orleans. 


Service and Assistance Animal Guidelines

Please reviewed our Service and Assistance Animal Guidelines HERE.


Assistive Technology

Kurzweil 3000 is a text to speech learning program that supports the concept of Universal Design for Learning with a suite of powerful reading, writing, test-taking, and study skill tools that makes curricula accessible to all students. It is particularly appropriate for students with learning disabilities such as dyslexia, dysgraphia, those who require reading intervention, students struggling with reading comprehension and English Language Learners. This assistive technology is available to all students on campus, with or without a disability. If you would like access to Kurzeweil, please send an email to ods@loyno.edu.

Sonocent Audio Notetaker is a robust note taking software designed to assist in creating detailed, comprehensive notes from any class, lecture, or group meeting. Audio Notetaker captures audio during a lecture, allowing students to focus on listening to the lecture and marking the important topics for review. Students can add images, presentation slides, text, and PDF documents. Sonocent is only available to eligible students with an approved accommodation.

Bookshare is an online library that offers the world's largest collection of accessible titles for people with visual impairment, physical disability or learning disability. Users can listen to books with high quality text-to-speech voices, hear and see highlighted words on screen, read with digital braille or enlarged fonts, create physical braille or large print, read directly from an Internet browser, and more. Please email ods@loyno.edu for access to OAE's Bookshare account.


Information About Flexible Class Attendance 

Loyola University New Orleans expects its students to accept their responsibility to attend class regularly. The attendance requirements and the grading system for each course are explained by the instructor of the course at the start of each term.

However, the University recognizes the need for flexibility for students with disabilities and, at times, will recommend the accommodation of flexible class attendance. It is important for students and faculty members to realize that this accommodation may not be appropriate for every class. To determine whether attendance is essential to a particular course, the following factors from an Office for Civil Rights case should be considered:

  1. Is there classroom interaction between the instructor and the students? Among the students?
  2. Do students' contributions constitute a significant component of the learning process?
  3. Does the functional nature of the course rely on student participation as an essential method for learning?
  4. To what degree does a student's failure to attend constitute a significant loss to the educational experience of other students in the course?
  5. What does the course description and syllabus say?
  6. What are the classroom practices and policies regarding attendance?

If a student or instructor has questions or concerns, they should contact the Office for Accessible Education, at 504-865-2990 or at oae@loyno.edu.


Campus Resources 

Please click any of the links below to learn more about these campus resources:

Get Involved! How to Join the "Disability Awareness and Justice Alliance", the "D of Deaf Club", and/or the Honor's Society for Disabilities":

  • Disability Awareness and Justice Alliance: The Office for Accessible Education, in conjunction with the Office of Diversity and Inclusion, has formed a Student Advisory Council for students with visible and invisible disabilities. This council focuses on advocacy, raising awareness, education, empowerment, leadership and ally training, among many other issues. New members are always welcome! If you are interested in becoming a member, please email ods@loyno.edu. 

  • "D" of Deaf Club: This organization aims to study and analyze the history of the Deaf Community as well as its historical events and figures. It covers deaf arts, deaf education, and deaf traditions. While "D" of Deaf Club's purpose will not mainly be to teach American Sign Language, it will indeed introduce its members to some basic communicational skills such as spelling, numeration, basic introductory sentences, grammar and holiday words. Additionally, DODC will also host events, panels, and club activities throughout the semester. DODC's purpose is to study and understand the Deaf Community as a sociocultural minority, but its biggest intent is for the hearing community to learn, comprehend, and value the Deaf community!

  • Delta Alpha Pi International Honor Society (DAPi): We are eager to start the third DAPi chapter in our state! Stay tuned for more information to come!