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Current Students

Important Update!

We are excited to introduce ClockWork, an online management system for university-approved accommodations. With this new technology, you will be able to:

  • Quickly view/print Course Accommodation Records for classroom and testing accommodations
  • Efficiently schedule tests/exams to be taken with accommodations and a proctor in our testing center

 To access your online account, follow the instructions below:

If you experience any technical difficulty during login, please contact the IT Help Desk directly at (504) 865-2255 or via email at helpdesk@loyno.edu

Important Note: As always, students are responsible for notifying instructors of their approved accommodations at the beginning of each semester OR as soon as they are fully registered with ODS. Instructors are responsible for accessing and acknowledging Course Accommodation Records online and then implementing the accommodations as outlined. All inquiries or concerns about the appropriateness of an accommodation determination should be communicated directly to our office via phone, email, or in person. 


To Request accommodations each semester:

  1. If you are registered with the Office of Disability Services to receive accommodations, you will need to come in to the ODS as soon as possible to get your approved accommodations inputted into Clockwork.
  2. Login to the Clockwork Student Portal using your LOYNO email account name (everything before the @) and your LORA password using all CAPS.
  3. Click on View My Accommodations.
  4. Verify that your approved accommodations are viewable for the courses you would like them in. Contact your counselor ASAP if you need to make changes or if your accommodations are not viewable. 
  5. Send an email like the example shown below to each professor prompting them to visit the Instructor Portal in ClockWork so they can officially view and acknowledge your Course Accommodation Record. 
    "Dear [PROFESSOR],

    I have been approved through the Office of Disability Services to receive [CLASSROOM and/or TESTING] accommodations. Please visit the Instructor Portal in ClockWork linked HERE to view and digitally sign my Course Accommodation Record for the [TERM] semester. Instructions for how to log in are located HERE.  If you have any questions about my needs, please let me know when is the best time to meet with you. You may also reach out to my Special Needs Counselor, Samantha Pollard, at smpollar@loyno.edu for any questions or concerns.

    Thank you,

    [YOUR NAME]"

  6. Check your ClockWork account to see if your professors have viewed and acknowledged your accommodations. Please note that each professor MUST acknowledge that they have viewed your Course Accommodation Record in the system before you can schedule a test or exam online.
  7. You are responsible for notifying the ODS immediately if you experience difficulties or if there are disputes regarding your approved accommodations. You should also notify the ODS when a decision is made to not use an accommodation or the accommodation is no longer effective or necessary.


To schedule A Test oR Exam:

Students who are registered with the ODS and are approved for Testing Accommodations may use ClockWork to schedule an exam, test, or quiz at the ODS testing center.

  • Login to the Clockwork Student Portal.
  • You will then be prompted to login using your LOYNO email account name (everything before the @) and your LORA password using all CAPS.
  • Once logged in, click on the hyperlink “Book a Test” then continue, following the instructions

Important Note: You must take your exams at the regularly scheduled class time. ODS needs explicit permission from the professor to administer an exam outside of the regularly scheduled time. Please review our Testing Guidelines prior to testing at our center and contact us should you have any questions or concerns. 


Procedures for Requesting a Housing Accommodation

Loyola students with medical needs or special circumstances may request appropriate housing accommodations by submitting a Housing Accommodation Request Form and appropriate disability documentation to the Office of Disability Services for consideration.

Documentation can be emailed to ods@loyno.edu, faxed to (504) 865-3543, or hand-delivered to Marquette Hall, Room 112.

Requests for housing accommodations should be submitted by the appropriate deadline for the upcoming fall semester:

  • Returning students: March 6
  • Incoming students: May 1
  • Spring transfer students: Date TBA

Once all documentation is received, housing accommodations requests will be reviewed by university staff from the Office of Disability Services, Residential Life, and University Counseling Center. University officials have the right to offer accommodations that may be equally or more effective than those the student or the treatment provider requests. Upon completion of the review process, verification of the approved accommodation will be provided to Residential Life by the Office of Disability Services.

Important information regarding special accommodation requests:

  1. A medical diagnosis does not guarantee or automatically qualify the student for a special or priority room assignment.
  2. Statements or recommendations from your treatment provider(s) should not be interpreted as automatic approval of a specific housing accommodation or room assignment.
  3. Single-occupancy rooms are very limited in on-campus housing, and may not be recommended except when no other accommodation is deemed reasonable, and only when available.  
  4. Disability or specific medical need will take priority over residence hall preference.
  5. Accommodations are provided to the individual student, if approved, not to a group or preferred roommates. The student is required to assess the importance and significance of the accommodation versus preference of roommate(s) or residence hall.

Please contact the Office of Disability Services by email at ods@loyno.edu or by phone at (504) 865-2990 for more information about disability services and academic resources at Loyola University New Orleans. 


Service and Assistance Animal Guidelines

Please reviewed our Service and Assistance Animal Guidelines HERE.


Assistive Technology

Kurzweil 3000 is a text to speech learning program that supports the concept of Universal Design for Learning with a suite of powerful reading, writing, test-taking, and study skill tools that makes curricula accessible to all students. It is particularly appropriate for students with learning disabilities such as dyslexia, dysgraphia, those who require reading intervention, students struggling with reading comprehension and English Language Learners. This assistive technology is available to all students on campus, with or without a disability. If you would like access to Kurzeweil, please send an email to ods@loyno.edu.

Sonocent Audio Notetaker is a robust note taking software designed to assist in creating detailed, comprehensive notes from any class, lecture, or group meeting. Audio Notetaker captures audio during a lecture, allowing students to focus on listening to the lecture and marking the important topics for review. Students can add images, presentation slides, text, and PDF documents. Sonocent is only available to eligible students with an approved accommodation.

Bookshare is an online library that offers the world's largest collection of accessible titles for people with visual impairment, physical disability or learning disability. Users can listen to books with high quality text-to-speech voices, hear and see highlighted words on screen, read with digital braille or enlarged fonts, create physical braille or large print, read directly from an Internet browser, and more. Please email ods@loyno.edu for access to ODS' Bookshare account.


Information About Flexible Class Attendance 

Loyola University New Orleans expects its students to accept their responsibility to attend class regularly. The attendance requirements and the grading system for each course are explained by the teacher of the course at the start of each term.

However, the University recognizes the need for flexibility for students with disabilities and, at times, will recommend the accommodation of flexible class attendance. It is important for students and faculty members to realize that this accommodation may not be appropriate for every class. To determine whether attendance is essential to a particular course, the following factors from an Office for Civil Rights case should be considered:

  1. Is there classroom interaction between the instructor and the students? Among the students?
  2. Do students' contributions constitute a significant component of the learning process?
  3. Does the functional nature of the course rely on student participation as an essential method for learning?
  4. To what degree does a student's failure to attend constitute a significant loss to the educational experience of other students in the course?
  5. What does the course description and syllabus say?
  6. What are the classroom practices and policies regarding attendance?

If a student or instructor has questions or concerns, they should contact the Office of Disability Services, at 504-865-2990 or at ods@loyno.edu.


Campus Resources 

Please click any of the links below to learn more about these campus resources:


Writing Center 

University Counseling Center

Sucess Coaching 


Please view our Student and Faculty Handbook 

Get Involved! How to Join Delta Alpha Pi International Honor Society (DAPi) and ODS – Student Advisory Committee (ODS-SAC)

  • ODS – Student Advisory Committee: The Office of Disability Services, in conjunction with the Office of Diversity and Inclusion, has formed a Student Advisory Council for students with visible and invisible disabilities. This council focuses on advocacy, raising awareness, education, empowerment, leadership and ally training, among many other issues. New members are always welcome! If you are interested in becoming a member, please email ods@loyno.edu. 

  • Delta Alpha Pi International Honor Society (DAPi): We are eager to start the third DAPi chapter in our state! Stay tuned for more information to come!