Our Mission
Meeting Our University Community Needs and Exceeding Their Expectations
The Office of Student Records is a central administrative office of the University for all academic processes and policies providing an important link between the institution and the student. The Office of Student Records’ responsibility is to create, maintain, verify, issue and protect each student’s record. To accomplish this, the Office of Student Records maintains a state-of-the-art academic records system, which is the basis of the university’s budget, executive management, and enrollment studies. Technology is employed to improve service to students, faculty and alumni without sacrificing personalized attention and the security of records.
The Office of Student Records places service to students, faculty, administrators and staff first among its priorities. Personalized attention and a commitment to effective and efficient service are important values in the administration of the Office of Student Records. The Office of Student Records is the only “records” office authorized to issue academic transcripts and diplomas. Other services provided include: conducting system training for new faculty and staff; providing support for colleges in setting up their term course offerings; assisting the colleges and students with registration; grade reporting; scheduling classes into the space available in the general classroom pool; continually verifying the accuracy of all system data; verifying student enrollment status; creating and disseminating standard and specialized reports to the colleges and departments for planning and decision-making purposes; reviewing, analyzing and suggesting revisions to current policies and processes or addition of new ones where appropriate; and assisting the Office of University Relations with commencement.
The Office of Student Records pledges to be an exemplary model of service and performance of duty treating all members of the University community with respect and dignity. The highest quality of service is sought through our staff in accordance with the core values articulated in the mission statement of the University.
Staff, Services and Information
Marquette 250 - Office hours 8:30 - 4:45
The Office of Student Records is responsible for academic record keeping for all
students at the University. The office maintains students' permanent records,
and produces student schedules and grade reports. The office provides official
and unofficial transcripts and enrollment verifications for current students
and alumni. The Veterans' Coordinator is located in the Office of Student Records.
The office also manages course data, develops and distributes the Published Course
Schedule, develops the examination schedule and reserves rooms for classes and
special events.
- Michael T. Rachal, Director of Student Records & Administrative Services
rachal@loyno.edu
865-2486
Courses, On-Course, Curriculum, Room Reservations, Budget - Kathy Gros, Director of Student Records & Registration Services
kgros@loyno.edu
865-3237
Registration Information, Veterans Affairs, Athletic Eligibility, Graduation, Student Reports,Katrina related questions, University Reports - Susan Brunson, Office Manager
brunson@loyno.edu
865-2483
Supervise student workers/assistants, Room Reservation requests, Graduation Information, Replacement Diplomas - Diane Fletcher, Associate Director of Student Services
fletcher@loyno.edu
865-2485
Grades, On-Course, Consortium Registration - Valencia Luke, Assistant Director of Registration Services
luke@loyno.edu
865-3551
Enrollment Verifications,Registration Issues, Student Reports - Stefanie Strange, Customer Service
sdstrang@loyno.edu
865-3237
Transcript Requests
Code of Ethics
The Office of Student Records is committed to ethical practice in all professional activities and decisions and adheres to the provisions set forth in:
The American Association of Collegiate Registrars and Admissions Officers (AACRAO)
