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Loyola University New Orleans professor appointed Examiner for 2000 Malcolm Baldrige National Quality Award

Loyola press release - June 8, 2000

(New Orleans) Caroline Fisher, director of the Master of Quality Management and a professor of marketing at the College of Business Administration at Loyola University New Orleans, has been appointed to the 2000 Board of Examiners for the Malcolm Baldrige National Quality Award. The award, created by public law in 1987, is the highest level of national recognition for performance excellence that a U.S. organization can receive.

As an examiner, Fisher is responsible for reviewing and evaluating applications submitted for the award. The board is composed of nearly 400 leading experts selected from industry, professional and trade organizations, education and health care organizations, and government. Those selected meet the higher standards of qualifications and peer recognition. All members of the board must take part in a preparation course based on the Baldrige Criteria for Performance Excellence and the scoring and evaluation processes for the Baldrige.

The award program is administered by the American Society for Quality in Milwaukee, Wis. Awards may be given annually in each of the five categories: manufacturing, service, small business, education, and health care.