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Robert Reed appointed as new staff ombudsman

April 11, 2014

Loyola University New Orleans President Kevin Wm. Wildes, S.J., Ph.D., has asked Robert Reed, Assistant Vice President for Student Affairs, to serve as the new staff ombudsman. Reed has graciously agreed and he succeeds long-time ombudsman Cecelia Bennett, formerly with the Loyola Institute for Ministry, who retired earlier this year.

The Staff Senate assisted the president in the selection process by reaching out to the entire staff via email for recommendations and comments regarding individuals who would be best suited to serve in this role. Those recommendations were provided to the president to assist in his appointment of the ombudsman.

The purpose of the ombudsman’s position is to promote orderly resolution of work-related conflicts where an employee wishes to raise a dispute with his/her manager, another department, or the university or to appeal a disciplinary decision. It emphasizes early identification and resolution with fair consideration of all sides of a conflict. All staff employees have access to this process.

The ombudsman assists staff members in handling conflicts, particularly when it involves a supervisor. The ombudsman may assist the employee in clarifying an issue or in resolving a conflict with a supervisor, but does not represent or act in place of the employee. More information about the role of the ombudsman is available on the Human Resources website.

Reed has been with Loyola since July 1981. He currently oversees several Office of Student Affairs committees and projects, manages the university student judicial system, supervises emergency preparedness and evacuation team training and procedures, maintains and develops the student code of conduct and Student Affairs policies, among other duties.

From 1981 to 2009, he served as director of residential life. As director, Reed developed and implemented major construction, renovation and remediation of residence halls; created the first residential Learning Communities at the university; created the Loyola Student Cable Network; and initiated and developed the first card access security system at Loyola, which incorporates dining, facility access, bookstore, vending and laundry services for students.

Reed came to Loyola from Slippery Rock University in Pennsylvania. After earning his degrees, he served there for six years in a variety of capacities, including coordinator of international student affairs, assistant director of residential life and coordinator of residence hall programs.

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