Student Employer Complaint Procedures Policy

Career Services will not condone any employer misconduct and will take all employer misconduct complaints seriously. Employers receive free access to advertise on the Loyola University New Orleans College of Law’s website. This is a privilege and not a right. If it is determined that an employer has acted inappropriately, the employer will lose ALL privileges with the College of Law.

If a student feels an employer has acted inappropriately, he/she may file an oral and/or written complaint with the Director of Career Services.

Oral Complaint: A student is invited to discuss the allegation with the Director of Career Services. The student and the Director of Career Services will decide whether or not the employer should be contacted by the Director. The Director will keep a confidential record of any oral complaint to monitor the types and frequency of issues brought against a specific employer over time.

Written Complaint: If the Director of Career Services concludes that an oral complaint is timely and not insubstantial, and if the student desires to pursue the matter further, the student shall have the option of filing a written complaint. Once a written complaint is filed, the Director of Career Services will investigate the allegations, including contacting the employer and obtaining the employer’s position, and/or clarifying the employer’s practices and policies. The Director of Career Services will retain for a reasonable time a copy of the written complaint, the employer’s response, if any, and any notes compiled during the investigation. These documents will be kept confidential and may be used to monitor the types and frequency of issues brought against a specific employer over time. The Director of Career Services shall file a semi-annual report with the Dean of the College of Law containing all written complaints, the employer’s response, and any notes compiled during the course of the investigation. The Director of Career Services will determine whether dismissal, conciliation, or sanction is the appropriate resolution. Sanctions will take into account the totality of the circumstances, including, but not limited to, the seriousness of the offense, the existence/absence of discriminatory intent, and the employer’s efforts to rectify the wrongdoing. If it has been determined that the employer acted inappropriately, the employer will lose ALL privileges at the College of Law. Information about sanctions imposed against an employer will be made available to students. Upon timely request to the Dean of the College of Law, a student and/or employer may seek review of the Director’s resolution of the complaint.

Informal Hearing: If there is inconsistency in the facts from the complaint, the employer, the Director of Career Services, the Dean of the College of Law, may convene an informal hearing to clarify the parties’ positions or to obtain additional information.