The Help Desk
Help Desk operators are available at 865-2255 from 8:30 am to 4:45 pm, Monday through Friday. Our automated answering service will take your calls outside of normal business hours. You can also reach our help desk by e-mail at helpdesk@loyno.edu. This email address is for reporting computer problems only.
Service Resources:
- Faculty and Staff Services
- Student Services
- Online Service Request Form
- Remote Help (for Windows)
- Remote Help (for Macintosh)
- Downloads
Service Notes and Advisories
- Important information on the new Vista Operating System.
- Daylight Savings Time changes early this year. Click on these links to get more information on how it affects your computer. Windows / Macintosh
- Dell Battery Recall - This link provides you with instructions on how to check your laptop battery in order to see if it is included in the recall. If it is included, a form is provided to facilitate getting a replacement battery.
- Think Pad Battery Recall - This link provides information on how to check your laptop battery in order to see if it is included in the recall. Instructions are provided to facilitate a battery replacement if needed.
- Transfer of Ownership Form
Location:
Monroe Hall, Room 520
(Campus
Map)
Mailing Address:
Loyola University New Orleans
Information Technology
6363 St. Charles Avenue
Campus Box 161
New Orleans, LA. 70118
Office Phone: 504-865-2255
Fax: 504-865-2021
