Network User's Guide
For Windows Computers
Revised August 2004
Table of Contents
How can I find out if my computer meets the minimum requirements?
Dial In Setup for Win 98/Me/NT
Windows - Introduction
This booklet contains the information that you will need in order to establish a Dial In connection (using a modem) or an Ethernet connection (via direct connection) between your Windows based (Win98/Me/NT/2000/XP) computer and Loyola University's Internet gateway.
Connecting to the Internet
At Loyola, computers connect to the Internet by way of either a dial in connection or via an Ethernet connection. All Residence Hall rooms are equipped with an Ethernet connection. Modems are not necessary to connect in the residential halls, but an ethernet card is. . Ethernet cards are available for purchase at the bookstore in the Danna Center. Please check your computer's manual or user guides to determine which type of card you require. The Loyola's network speed is 10 Mbps. Your card must support 10 Mbps for access.
What you will need
You will need a computer running Win98 or better. Information Technology recommends that those wishing to connect to the Internet adhere to the following minimum requirements:
Win98 or better computer with a 600 (or better) processor
128MB RAM
15GB Hard Drive
56k (or better) data modem for a Dial In connection, or an Ethernet installed card and an Ethernet cable (RJ-45 category 5) for a direct network connection.
While it is possible to establish an Internet connection with less than the minimum requirements, this minimum specifications is recommended for a healthier network performance.
How Can I find out if My Computer Meets the Minimum Requirements?
To see the amount of RAM your computer has, go to the Start button. Go to Settings and select Control Panels. Then double click on the System icon. A dialog box will appear to show you computer type and the amount of memory.
To determine the hard drive space, open the My Computer icon on the desktop. Click once on the 'C:' drive icon. Use the right button on your mouse and choose 'Properties' when the dialog box appears. The disk capacity is shown. This is the size of your hard drive. If the available memory is less than 20MB, you will not be able to install the software required to establish an Internet connection.
OK, I'm Set - Now What?
If you are trying to make a Dial In connection, please go to the Dial In Setup chapter of this booklet. If you are trying to establish an Ethernet connection (on campus), then please go to the Ethernet Setup chapter of this booklet.
If you want to understand these terms before you go any further, then please go to the Terms section of this booklet.
Dial-In Setup for Win 98/Me/NT
PPP is a protocol used when using a modem to dial into Loyola's system via the phone lines. Please read the "What you will need" section of this booklet regarding the minimum supported computer configurations. In addition to these requirements, you will need to have a Loyola Internet Account. All newly arriving students are issued this information, which consists of a login name (your login name is the information that appears before the @Ioyno.edu in your Loyola address) and a password. Contact Client Services at 865-2255 if you have questions regarding these.
To Install dial-up Networking
For this step you will need your Windows installation disks or CD-ROM. Under Start, Settings, Control Panel double click on Add/Remove programs.
• Select the Windows Setup tab and double click on Communications.
• 2) Place check marks next to Dial-Up Networking.
Click OK until you see the Add/Remove window. Click OK again and follow the instructions displayed.
To Setup the Network Protocol
Under Control Panel double click the Network icon.
If the TCPAP component is not listed click on Add button.
Select Protocol and click on Add. This should open the Select Network Protocol window.
Click on Microsoft and click TCP/IP on right. Then click OK .
In the Network window, select TCP1IP and click on Properties.
Under IP Address tab, select Obtain IP address automatically.
Under DNS configuration tab, select Obtain DNS automatically .
Click OK until all the windows are closed and restart the computer.
To Setup a New Connection
Double-click on My Computer and then double-click on Dial-up Networking.
Double-click on Make New Connection and name the connection. (Example: Loyola Dial-in).
Click Next .
In Telephone Number field enter in 822-9333. This will allow you to connect at a speed up to 56k.
Click on Next and then click Finish.
Select the new connection, with one right click, and go to Properties. Select the Server Types tab.
Next select TCP/IP Settings and enable the options as follows:
(*) Server assigned IP Address
( ) Specify an IP Address
(*) Server assigned name server addresses
( ) Specify name server addresses
(*) Use IP header compression
(*) Use default gateway on remote network
Under Allowed Network Protocols, *only* TCP/IP should be checked.
To Connect using dial-up Networking
On the Desktop:
Double-Click on the icon for the new connection ex. 'Loyola Dial-in'.
Change Login to your login name (everything before the@loyno.edu in your email address)
Enter Password, check Save password.
Click Connect.
The following instructions are for those who are on campus and want to connect to Loyola's system via the Ethernet network. Please read the introduction regarding the minimum supported computer configurations. In addition to these requirements, you will need to have a Loyola Internet Account. All newly arriving students receive this information, which consists of a username and a password. If you do not know your email address, it can be searched at www.loyno.edu. Simply click on the “ search” link and type in your name. If you still cannot find your address, bring your ID to Monroe 520 for assistance.
Windows Ethernet Setup 98/Me/NT
Install a Network Ethernet Card
For information regarding installation of an Ethernet card, please refer to the installation manual for your particular card. Information Technology recommends having an experienced service technician install your Ethernet card.
When the computer is turned on, it will automatically detect the new device you just installed. A window will appear to ask you to install the Ethernet Card Driver software. If available, choose the Windows Default option. If not, then choose the "Have disk" option, and use your driver diskette that came with the Ethernet card. Insert the Windows CD or diskette asked for. Select OK. You will be asked if you want to copy driver files. Select Yes. If a DHCP message pops up, select yes.
The Physical Connection
The first thing you need to do is make the physical connection. Plug one end of your Ethernet cable into one of the RJ45 ports on your wall jack. (Always try the Ethernet port on the left first.) It is very similar to a typical phone jack (RJI 1) except that the RJ45 module is wider. It should snap when you plug it in.
Next, plug the other end of the cable to the RJ45 port on the back of your computer. It should also make a small snap noise when you plug it in. These connectors should only be able to fit one way into the ports, so do not force it. It is possible to bend the pins located in the port.
If you have trouble with these connections, make sure you orient the cable so that the metal tabs at the end of the cable face the pins inside of the port.
If your computer is turned on, you should see a "link" light come on. It should be located on the back of the Ethernet card near the port you just plugged into. Some cards do not have a link light. If yours does not, then your physical connection is complete. If you have a link light, and it does not come on; make sure your computer is turned on. If it is turned on, remove the Ethernet cable and reinstall it making sure one end snaps into the port on the wall jack and the end snaps into the port on you Ethernet card. If your link light still fails to come on, call x2255 for assistance.
To Setup the Network Protocol for Win98/Me/NT
Go to the Start button and select Settings. Then choose the Control Panel.
Double click on the Network Control Panel icon.
Remove any other drivers for LAN access, if previously added (example: IPX/SPX compatible Protocol or Net BEUI) by highlighting with one click, then click Remove. (Windows NT users will have to click on the protocol tab first.)
If TCP/IP is not installed, install it by doing the following:
Click on Add button. Select Protocol and click on Add . This should open the Select Network Protocol window.
Click on Microsoft and click on TCP/IP on right. Then click OK .
Click once on the protocol that you have installed (e.g.,"TCP/IP). Click on the Properties button.
You will see several different tabs. Choose the IP Address tab.
Select Obtain an IP address automatically. This will enable your computer to use DHCR DHCP enables your computer to automatically find a DHCP server on the network and to get an IP address assigned to it. Enabling DHCP will allow you to connect to any network jack located on campus without having to change any network settings.
Choose the Gateway tab. Remove any existing gateways, if any are listed. The DHCP server will assign one automatically.
Choose the DNS tab. Choose the disable button. The DHCP server will automatically give you a DNS entry also.
Once this is done click OK and exit out of the control panel. You will be asked to restart your computer. Please do so. When your computer reboots it will receive an IP address from a server. It may take a couple of minutes to get an IP address.
If you have gone through the above steps, but still cannot get to the network or you have moved your computer to another building, your computer may be having trouble getting an IP address. When this situation occurs it is recommended that you follow the instructions in the "Still Cannot Connect?" section of this booklet.
Windows 2000 - Ethernet Setup
Right click on "My Network Places". Go to "properties".
Right click on "Local Area Connection". Go to "properties". (Hint: If you do not see the "local area connection" icon; make sure you have your Ethernet card properly installed.)
Located within the component list, is the Internet Protocol TCP/IP. (If it is not there click the install button. Select "protocol". Highlight "Microsoft" on the left side of the screen and select TCP/IP from the right side.)
Double click on the Internet Protocol TCP/IP.
Select "Obtain IP address automatically".
Click on the "advanced" button. Under the "wins" tab select "Use Net bios settings from the DHCP server".
Select "OK".
Select "OK." again.
Windows 2000 - Dial in Setup
Right click on "My Network Places". Go to "properties".
Double click on "Make a new connection". A window will appear welcoming you to the Network Connection Wizard. Click the "next" button. Select the "Dial up to the Internet" option. A window will appear welcoming you to the Internet connection wizard. Select "I want to setup my Internet connection manually or I want to connect through a local area network". Click "next".
A window for setting up your Internet Connection will prompt you to answer, "How do you connect to the Internet?" Select "I connect through a phone line and a modem". Click "next". You will then be prompted for the phone number you wish to dial. Enter Loyola University's number, 822-9333. Click on the "advanced" button. The connection type should be "PPP". Logon Procedure should be "logon manually"
Click OK.
Click "next".
You will then be prompted to enter "Internet account logon information. Type your user name in the user name field. (Your user name is everything before the @loyno.edu part of your email address. Please type in your password.
Click OK.
The next window will be for "Configuring you computer". Type in a connection name. e.g. Loyola.
Click "next".
The setup wizard will then ask you if you want to setup an Internet Mail Account. If you select no, the install is complete. You will be able to access your email through Loyola University's home page "check email" feature.
If you select yes, you will need to type in your full name in the display name field. Click "next". The wizard will prompt you to type in your email address. (This is your full address. It includes the username and the @loyno.edu.)
Another window will prompt you for information on the email server names. The incoming mail server is a POP3 server. The incoming and the outgoing mail server's name are loyno.edu. Click "next".
The next window, "Internet mail logon" will have spaces available to enter your account name (everything before the @loyno.edu) and your password. Click "next". Click "Finish".
Windows XP Ethernet Setup
Click the "Start" button.
Select "My computer".
Under "Other places" box, select "My Network Places".
Under the "Network Tasks" box click on "View Network Connections".
Right click on "Local Area Connection".
Select "Properties"
In the "Properties" window, highlight "Internet Protocol (TCP/IP)"
• Click on the "Properties" button.
On the "General" tab:
a. Select "Obtain IP address automatically"
• Select "Obtain DNS server address automatically"
Click on the "OK" button.
Click "OK” again.
Windows XP Dial-up Setup:
Click on the "Start" button.
Click on "My Computer".
In the "Other Places" box, click "My Network Places".
Under the "Network Tasks" box click on "View Network Connections"
Under the "Network Tasks" box click on "Create a new connection".
Click "Next" on the "New Connection Wizard" window.
Select "Connect to the Internet" and click "Next".
Select "Setup my connection manually" and click "Next".
Select "Connect using a dial-up modem" and click "Next".
For the ISP Name, type "Loyola" and click "Next".
For the phone number, type "822-9333" and click "Next".
Type in your User Name and Password in the appropriate boxes and click "Next".
Select "Add a shortcut to this connection to my desktop" and click "Finish".
To connect, double click on the shortcut.
Still cannot connect?
If you have gone through the Ethernet set up, but still cannot get to the network or you have moved your computer to another building, your computer may be having trouble getting an IP address. When this situation occurs it is recommended that you follow the instructions below.
For Win 98/Me computers:
1 . Go to the start button and then the run command. Type winipcfg. A window will open and you will see a release button and a renew button.
2. If this is the first time you are using DHCP on the network click on the renew button. If you have moved your machine from one building to another click on the release button. Once it has release the old IP, click on the renew button. It should get a new IP address assigned to it.
For Win NT/2000/XP computers:
1. Go to the command prompt. Type ipconfig /renew if you are connecting via DHCP for the first time. If you have connected DHCP before and have just moved your computer to another building type ipconfig /release. After it releases the old IP address type ipconfig /renew. A new IP will be assigned.
